If you a passenger that needs wheelchairs or other special assistance, our terminal services staff will be there to escort you from your entry into Airport to Check-in And to the boarding of your flight. If you have to send your kid (children between aged 6 to 12- An Unaccompanied minor) to fly alone, just inform your airline. Our Customer Services agents will accompany his/her throughout all process of check-in and until boarding of the flight. Likewise, if you have your children to fly alone, just inform to the airline and we will accompany them in the airport.
Check-in and Boarding
If you are special assistance needed passenger, our Terminal Services staff will accompany you to help you with the wheelchair and luggage and Customer Services staff will escort you to check-in and rest of the airport formalities. We will always check-in you as soon as you are at the check-in counter without waiting in queue. For boarding of flight, we will always prioritize the boarding for you which will be guided by our vibrant Customer Services agent.
Health, Emigration and Security Formalities
For all passengers who need special care, our Terminal Services and Customer Services agents will accompany with any medical assistance needed from doctors at Port Health facility and going through Emigration and Security Formalities.